Tell us what it is doing

Start the conversation without a long phone call.

Complete what you know. The form prepares a structured email in your phone or computer's email app; nothing is stored on this website.

How should McElroy reach you?

Required fields are marked .

Customer name

Mobile number

Preferred contact method

Provide the contact detail that matches your preferred method.

What are you bringing in?

Vehicle details help the shop assess the request.

Year

Make

Model

Mileage

What is it doing?

Plain language is useful. You do not need to diagnose it yourself.

Describe the problem or requested work

When did it start?

Warning lights or messages

Does it start?

Is it drivable?

Do you need vehicle pickup?

Rollback pickup is available in some local situations for a fee. It is not confirmed until McElroy reviews the request.

Rollback pickup

Anything else?

Add parts information, access details or anything the shop should know.

Additional notes

Vehicle storage notice

Vehicles left at the shop more than 48 hours after notice that they are ready for pickup or removal may be subject to a $25-per-calendar-day storage charge. McElroy may waive the charge or allow additional time.

This service request is an intake message, not a repair authorization. Read the vehicle storage policy.

This opens your email app with the details filled in. Review the message and tap Send. Submitting the email does not guarantee an appointment or vehicle pickup.